when you try to connect to
Xbox Live you may
experience some issues & then you'll find it asking you to test your connection on the System area on the
Xbox 360 console dashboard, The connection test screen is divided into 8 parts when of them will fail to connect & it will be the reason you couldn't access to
Xbox Live so let's go on these 8 parts & see how to resolve the issue of each of them:
1. Network adapter.
2. Wireless Network.
3. IP Address. 
4. DNS.
5. MTU.
6. ICMP.
7. Xbox Live.
8. NAT.And there is some information like new terminologies that some of us may face while connecting to
Xbox Live so i gathered some of them in
this link.
If you have any further inquires please don't hesitate to send it to me.
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